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For Help, call 1-800-35-GENIE or visit www.geniecompany.com
* Model Number and Serial Number are located on
Motor Cover inside the lens.
See Power Head Assembly Exploded View on page 15
IT IS CRITICAL THAT ALL SAFETY WARNINGS
MARKED CLEARLY IN BOTH THE MANUAL
AND POSTER ARE READ, UNDERSTOOD AND
FOLLOWED.
th e Ge N i e Co m p a N y li m i t e D wa R R a N t y
What is covered?
Any defect in material and product workmanship from personal, normal house-
hold use in accordance with the Owner’s Manual.
For how long?
MODEL H8000-07 . . . Lifetime* on motor and 5 years all other parts.
*Lifetime = For as long as you own your home.
Who gets the warranty?
This warranty is limited to the consumer who originally purchased
the product.
Geographic scope:
This warranty applies only to units installed and operated within the country
where they were purchased.
Limitations:
IMPLIED WARRANTIES, I N CLUDING THOSE OF FITNESS FOR A PAR TICULAR
PURPOSE AND MERCHANT ABILITY (AN UNWRITTEN WARRANTY THAT THE
PRODUCT IS FIT FOR ORDINARY USE), ARE LIMITED TO ONE YEAR FROM THE
DATE OF PURCHASE. GENIE WILL NOT PAY FOR: LOSS OF TIME;
INCONVENIENCE; LOSS OF USE OF YOUR GENIE PRODUCT OR PROPERTY
DAMAGE CAUSED BY YOUR GENIE PRODUCT OR ITS FAILURE TO WORK; ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; OR ANY DAMAGES
RESULTING FROM MISUSE OR MODIFICATION OF YOUR GENIE PRODUCT.
Some states and provinces do not allow limitations on how long an implied
warranty lasts or the exclusion of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
This warranty is the only one we will give on your Genie product, and it sets
forth all our responsibilities regarding your Genie product. There are no other
express warranties.
State and province rights: This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state and province to
province.
How to get warranty service:
To obtain warranty service for your Genie product, you must provide proof of
the date and place of purchase of the product.
1. Do-It-Yourself-Service.
Call the Genie Customer Service toll free at 1.800.354.3643 to speak in
person to a trained Genie representative for assistance in diagnosing the
problem and arranging to supply you with the required parts for do-it-
yourself repairs. Trained service representatives are available Monday-Friday,
8:00 a.m. - 9:00 p.m., Eastern Time, and on Saturday, 10:00 a.m. to 7:00 p.m.,
Eastern Time (subject to holidays) You may also get the information you
need at www.geniecompany.com.
2. Service From Authorized Dealers.
You also may obtain warranty service from Genie authorized dealers by calling the
Genie Customer Service at 1.800.354.3643 or by visiting www.geniecompany.com
before scheduling warranty service. If warranty service is provided by an authorized
dealer, Genie will provide all required parts under war ranty at no charge to you, but
the dealers are independent business people and may render a bench or ser vice call
charge for their services. Genie will not reimburse you or other wise be responsible for
those charges.
We suggest that you retain your original packing material in the event we choose
to repair or replace your Genie Product and request that you ship it to us. Be sure to
include your name, address, telephone number, proof of date and place of purchase
and a description of the operating problem. After repairing or replacing, your Genie
product, we will ship it to your home at no cost to you for parts and labor, but you will
have to pay a minimum of $5.00 for shipping and handling charges.
Your choice of either one of the above-described service options is your exclusive
remedy under this warranty.
What this warranty does not cover:
This warranty does not cover batteries (which are considered replaceable parts),
installation, commercial use, defects resulting from accidents, damage while in transit
to our service location or damage resulting from alterations, misuse or abuse, lack of
proper maintenance, unauthorized repair or modification of the product, affixing of
any attachment not provided with the product, programming of the Remote Control
Devices, Safe-T-Beam® adjustment/cleaning, staples through wiring, pinched or broken
wires, Carriage disengaged, Force Control adjustments, door out of balance, broken
springs or cables, power outages, use of extension cords, missing or damaged parts on
discounted, clearanced, final sale or taped cartons, phantom operations (labor is not
covered if Opener is functioning properly while technician is in garage),fire, flood, or
acts of God, or other failure to follow the Owner’s Manual.
SAVE THESE INSTRUCTIONS
Visit Our Website at: www.geniecompany.com
FOR ANSWERS: CALL 1.800.354.3643
Please note the following information,so it is available if you
need to call us.
Date Purchased __________/_________/__________
Serial Number* ______________________________
Operator Model* ______________________________
Dealer Name ______________________________
Dealer Address ______________________________
City ______________________________
State / Zip ______________________________
NOTE
Please keep original or photocopy of your sales receipt
with this manual for future reference should service
ever be required.
INCLUDED IN THIS PACKAGE
Manual 1) Warranty Information
2) Pre Installation Checklist to be reviewed
prior to any assembly or installation
3) Necessary Adjustments
4) Programming Remote Devices
5) Maintenance and Troubleshooting
6) Parts Explosions
7) Accessory Order Form
8) Door Opener Association Safety and
Maintenance Brochure (DASMA)
9) Entrapment Warning Label - To be Adhered
in close proximity to wall control
Poster 1) Pictorial and step by step opener assembly
instructions
2) Pictorial and step by step opener installation
instructions