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©2010 The Genie Company 01/27/2010
17
MAINTENANCE & TROUBLESHOOTING FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM
6
WARNING
• Garage door hardware (springs, cables, brackets,
pulleys, etc.) are under extreme pressure and
tension.
• DO NOT attempt to repair or adjust door
springs or any hardware, and DO NOT OPERATE
garage door automatically or manually if door
is improperly balanced or springs are broken.
– CONTACT A TRAINED DOOR SYSTEM
TECHNICIAN.
ROUTINE MONTHLY MAINTENANCE
Basic monthly maintenance tasks.
• Door balance
• Safe-T-Beam® System Check
• Contact reverse
Instructions for these tasks and others are found on
the following pages.
DOOR BALANCE (SPRING TENSION)
• With the door closed, pull
release handle
DOWN and let go to release door carriage
assembly from drive system.
• Raise door manually approximately 3’- 4’ and
release.
– Door should remain stationary or move very
slightly.
– If door moves quickly, CONTACT A TRAINED
DOOR SYSTEM TECHNICIAN.
• Close the door.
• Pull emergency release handle DOWN and let go
to engage carriage assembly to drive system.
– Operate door using remote or wall console.
– Door will re-attach itself to carriage assembly.
If you have any questions, please do not hesitate to contact customer service at: 1.800.354.3643
3’ - 4’
Sectional Door
3’ - 4’
One-Piece Door
FIG. 6-1 Door balance
WARNING
Use wall console supplied with opener. Any
other wall console can cause the opener to
operate unexpectedly.
Safe-T-Beam® (STB) SYSTEM CHECK
• STB Red and Green LEDs ON steady, system OK
• STB Red LED flashes
– Check for obstruction
– Check alignment
– Verify wire routing from STBs
to STB connection in power
head
– Check for signal interference
from another Safe-T-Beam®
unit
• No STB Red or Green LED displayed
– Check wiring and wire connections
STB BWC IWC
NOT
USED
NOT
USED
NOT
USED
NOT
USED
FROM STBs
FROM WALL
CONSOLE
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of severe injury or death:
1. READ AND FOLLOW ALL INSTRUCTIONS.
2. Never let children operate or play with the door controls. Keep the remote away from children.
3. Always keep the moving door in sight and away from people and objects until the door is completely closed. NO
ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.
5. Test opener monthly. The door MUST reverse on contact with a 1-1/2" high object (or a 2" x 4" board laid flat)
at the center of the doorway on the floor. After adjusting either the force or the limit of travel, retest the door
opener. Failure to adjust the opener properly may cause severe injury or death.
6. When possible, use the emergency release only when the door is closed. Use caution when using this release
with the door open. Weak or broken springs are capable of increasing the rate of door closure and increasing the
risk of severe injury or death.
7. KEEP DOORS PROPERLY BALANCED. See your garage door Owner’s Manual. An improperly balanced door
increases the risk of severe injury or death. Have a trained door system technician make repairs to cables, spring
assemblies, and other hardware.
8.
SAVE THESE INSTRUCTIONS.