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Troubleshooting TipsConsumer Support
Care and cleaning of the reverse osmosis system.
To obtain replacement filters, call toll-free GE Appliance Parts at 800.626.2002 (U.S.),
800.663.6060 (Canada–English), 800.361.3869 (Canada–French), or visit the store where
you purchased your reverse osmosis system.
CAUTION: Before servicing the Reverse Osmosis system, close the water supply/saddle valve
and open the RO water faucet. Allow the system to drain.
Prefilter/Postfilter Cartridge Replacement FQROPF Carbon Block
Reverse Osmosis Cartridge Replacement FQROMF Thin Film Polyamide
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The Water Test Kit
To obtain an independent laboratory water test kit, please call Legend Technical Services at
1.800.826.8553 ext. 47 and leave your contact details. They will contact you to find out what water
tests you are interested in, and inform you of the cost of the testing. You will then receive a kit that
will include all necessary tests to properly indicate the performance level of your system. Product
water should be tested a minimum of every six months.
NOTE: When the TDS reduction of the system falls below 75%, it is time to replace the reverse
osmosis cartridge in addition to the prefilter and postfilter.