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Consumer Support Troubleshooting Tips
Operating Instructions Safety InstructionsInstallation Instructions
Problem Possible Causes What To Do
Water drips outside Excessively hot and • This is normal when the control is set for cooling.
humid weather
Outside temperature has • This is normal when the control is set for heating.
dropped below 58°F The drain valve has opened up to release water from
the base pan. This prevents water from freezing in the
base pan and interfering with the outdoor fan.
Water drips indoors The air conditioner is not • For proper water disposal, make sure the air conditioner
tilted to the outside slants slightly from the case front to the rear.
Water collects in Moisture is removed from • This is normal for a short period in areas with
base pan indoor air and drains into little humidity; normal for a longer period in very
rear of a cabinet where a fan humid areas.
blows it against the outdoor
condenser coil
Troubleshooting Tips
Before you call for service…