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The unit leaves smoke
and odors in the air.
The unit seems to
produce odors.
The unit makes a faint
ticking sound.
The unit interferes
with radio or television
reception.
The True HEPA
and Carbon Filter
indicators
remain lit
after replacing the True
HEPA and/or Carbon
Filter.
The PlasmaTRUE™
icon is not illuminated.
The wrong lter
replacement light was
reset.
• Make sure the sensor is not blocked or clogged.
• Move the unit closer to the offending odors.
• Replace the lters as needed.
• Replace the lters as needed.
• This indicates that the PlasmaTRUE
TM
function is working.
• Because this unit radiates radio frequency energy, we suggest
you try one or more of the following:
- For better reception, adjust the television/radio antenna.
- Move the unit away from the affected television/radio.
- Plug the unit power cord into an outlet different from the
television/radio power cord.
• Repeat lter light reset instructions from page 10.
• Touch and hold PlasmaTRUE™ icon for ve seconds until
unit beeps.
• In the case of unintended lter reset, repeat the lter reset
procedure on page 10 within 5 minutes of unintended reset.
• The lter counter and indicator will return to the status
previous to the reset.
TROUBLESHOOTING
PROBLEM POSSIBLE SOLUTION
Before you call
Solutions to Common Problems
Review this list before you call for service. This list covers problems that are not the result
of defective materials or workmanship.
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