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Service & warranty
To locate your nearest Service Center, call 800-332-6658.
For models installed in North America – If service
or parts are required
First, make the recommended checks. If it appears that service or parts are still required,
see your warranty “How to Obtain Warranty Service or Parts”. Please have the model
number and serial number with you when calling.
For models installed
outside of North America
For models purchased for use outside North America, the manufacturer does not extend
any warranty either expressed or implied. Consult your local dealer for any warranty
terms extended by the importer in your country.
Warranty
Within the 48 contiguous United States, State of Hawaii, the district of Columbia, Puerto Rico and
Canada
Full (One) Year Parts and Labor Warranty
During the first year after the date of original purchase, Fedders Appliances will, through
a network of authorized servicers and free of charge to the owner or any subsequent
user, repair or replace any parts which are defective in material or workmanship due to
normal use when the unit is delivered by the owner to and picked up from one of our
authorized servicers. If requested, in-home service, pick-up, redelivery and reinstallation
will be provided, but are the owner’s responsibility.
Limited (Second through Fifth Year)
Sealed System Warranty
If any part of the sealed refrigerant system (consisting of compressor, evaporator,
condenser, and interconnecting refrigerant tubing) should fail because of a defect in
material or workmanship (including refrigerant charge), within the second through fifth
year from the date of original purchase, Fedders Appliances, through a network of
authorized servicers, will repair or replace such part, including labor, at no cost to the
owner when the unit is delivered by the owner to and picked up from one of our
authorized servicers. If requested, in-home service, pick-up, redelivery and reinstallation
will be provided, but are the owner’s responsibility.
Note: In the event of any required parts replacement within the period of this warranty, Fedders
Appliances replacement parts shall be used and will be warranted only for the period remaining on
the original warranty.
Exceptions
The above Limited Warranties do not cover failure to function caused by damage to the
unit while in your possession (other than damage caused by defect or malfunction), or
by its improper installation, or by unreasonable use of the unit, including without
limitation, failure to provide reasonable and necessary maintenance or to follow the
written Installation and Operating Instructions. If the unit is put to commercial, business,
rental, or other use or application other than for consumer use, we make no warranties,
express or implied, including, but not limited to, any implied warranty of
merchantability or fitness for particular use or purpose.
THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS WARRANTY ARE THE SOLE AND
EXCLUSIVE REMEDIES THEREFOR, NO OTHER EXPRESS WARRANTIES ARE MADE ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR
APARTICULAR USE OR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE
OF ORIGINAL PURCHASE. IN NO EVENT SHALL FEDDERS APPLIANCES BE LIABLE FOR
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED IN ADVANCE OF
THE POSSIBILITY OF SUCH DAMAGES. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO
ANY BUYER UPON RESALE.
Some states do not allow limitations on how long an implied warranty lasts or do not
allow the exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which may vary from state to state.
No warranties are made for units sold outside of the above stated areas. Your distributor
or final seller may provide a warranty on units sold outside of these areas.
How to obtain Warranty Service or Parts
Service for your unit will be provided by CareCo, with
authorized independent CareCo servicers nationwide.
Note: Before calling for service, carefully read the Installation and
Operating instructions booklet.
Then if you need service:
1. Call a CareCo authorized servicer and advise them of
model number, serial number, date of purchase and
nature of complaint. Service will be provided during
normal working hours. Contact your dealer for the name
of an authorized servicer if unknown to you.
2. If your dealer is unable to give you the name of a
servicer or if you need other assistance, call the
following toll-free number for the name of an authorized
servicer or authorized parts distributor:
1-800-332-6658
or you may write:
CareCo, Service Department
415 W. Wabash Ave., P.O. Box 200
Effingham, IL 62401
Proof of Purchase Date
It is the responsibility of the consumer to establish the original
purchase date for warranty purposes. We recommend that a
bill of sale, cancelled check, or some other appropriate
payment record be kept for that purpose.