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Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
Thermal Cut-Off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum
suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of
overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least
30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the
switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.
ENGLISH
7
Problem Solving
Problem Cause
Solution
Motor will not start.
Power plug
• Push plug securely into outlet, try another outlet or
check circuit breaker.
Vacuum does not clean
carpet or bare floor.
Dust cup and filter
• Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction. Page 2
• If picking up fine dust, the dust cup may not look full, but a fine
substance tends to reduce suction when it blocks air flow
through the filter and screen. Refer to page 2 for filter
maintenance. Make sure filter, screen and dust cup are installed
properly.
No suction at the
end of hose.
Dust cup and filter
Hose
• Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction. Page 2
• If picking up fine dust, the dust cup may not look full, but a fine
substance tends to reduce suction when it blocks air flow
through the filter and screen. Refer to page 2 for filter
maintenance. Make sure filter, screen and dust cup are installed
properly.
• Remove clogs from the hose that restrict the airflow. Make sure
hose is replaced into hose retainer. Page 5
Turbo nozzle will not turn.
Rotating brush
• Check turbo nozzle for debris.
Vacuum is hard
to push.
Vacuum height setting
Belt
• Adjust knob to a higher position.
• Replace a worn or broken belt. Page 4
Burning smell; brush roll
will not turn.
Belt
Brush roll reset button
• Check brush roll for debris. Page 4
• Replace worn or broken belt. Page 4
•
Press reset button on side of vacuum below brush roll cover. Page 4
Belt
• Replace a worn, cut or out of shape belt. Page 4
Hose
• Remove clogs from the hose that restrict the airflow. Make sure
hose is replaced into hose retainer. Page 5
Switch setting
• Set power switch to (I) for bare floor cleaning. Set switch
to (II) for vacuuming carpets.
Carpet height setting
• For carpet cleaning, turn height adjustment knob to another
position. Make sure switch is set on (II) to ensure brush roll
motor is on.
Power switch
• Switch (I) turns on suction motor, (II) turns on brush roll motor
and (O) turns vacuum off.
Thermal cut-off
• See above.
Make sure vacuum is turned off and power cord is unplugged.
!