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Back lighting control only
A “C##” code appears on the LED display.
• No action is required. The “C##” is pre-set by the manufacturer to indicate to the controller the features included with
your jetted bath.
A “E##” code appears on the LED display.
• The product requires servicing. Do not attempt to service the controller yourself. Contact Technical Service.
“No H2O” appears on LED display.
• The controller does not detect ant bath water. Verify that the level of bath water is high enough, and adjust as required.
The controller lights have dimmed.
• No action is required. The controller lights dim after 30 seconds of no activity. The controller lights brighten again if
any controls are adjusted.
The “Dry” option appears on the LED Display and the air jets have started operating, but the bath is empty and
has not been in use for 15 minutes.
• No action is required. The air jets are blowing residual bath water out of the air tubes. Once this process is complete
(after 30 seconds), “Dry” disappears from the LED display.
CABLE OPERATED DRAIN & OVERFLOW
The bath water drains very slowly.
• Bath waste plug is set too low; remove bath waste plug and adjust the height by backing out and tightening the lock nut
as in the set screw.
The bath waste will not stay open while draining.
• Contact Technical Service for help.
IN-LINE HEATER
The in-line heater does not heat sufficiently.
• Check the power to the GFCI circuit breaker for the heater.
NOTE: IF ABOVE TROUBLE SHOOTING GUIDE IS INEFFECTIVE, CALL OUR TECHNICAL SERVICE AT (800) 328-2531
OR (763) 424-3335. PLEASE HAVE THE FOLLOWING INFORMATION READY FOR THE SERVICE
TECHNICIAN:
• Name, address, and telephone number of the person we can contact to set up an appointment.
• The model and serial number of your whirlpool. You will find this information on the cover of the Owners Manual or on
a white sticker where the pump is.
• Have a complete description of the problem to aid the technician in his determination how best to solve the problem.
REMEMBER: An in-line heater is designed to maintain water temperature, not to substitute for a water heater. It is common
for the heater indicator light to fluctuate on and off in normal operation.