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TROUBLESHOOTING
DO NOT:
- Hold the start-up switch down, this is a momentary contact switch and can be damaged
if held down too long.
- Service the stove with wet hands. The stove is an electrical appliance, which may pose
a shock hazard if handled improperly. Only qualified technicians should deal with
possible internal electrical failures.
- Remove any screws in the firebox without first lubricating them with penetrating oil.
TROUBLESHOOTING:
What to do if:
1. The stove will not start
2. The stove will not operate when hot
3. The exhaust blower will not function
4. The convection blower will not function normally
5. Igniter , The pellets will not light.
6. The auger motor does not function normally
7. The Dial-A-Fire has no effect on the fire
8. The stove will not shut off
9. The stove keeps going out
*NOTE: All troubleshooting procedures should be carried out by qualified technicians.
1. The stove will not start
- Make sure the stove is plugged in and the wall outlet is supplying power.
- Push the Start-up switch, if the stove fails to start, unplug the unit and open the hinged
side panels (held tight with two screws).
- With the stove unplugged, examine all connections. Make sure they are firmly
connected and that there are no exposed wires touching the stove (except the chassis
ground wire).
- Check the continuity and placement of connections against the diagram in the back of
this manual.
- Ensure that the connections to the (15) minute start-up timer are correct.
- Attempt to bypass the switch by inserting a jumper wire between the red and white wires
that attach to the switch. Plug the stove back in. If the stove starts, replace the switch.
- If this fails, replace the (15) minute start-up timer.
2. The stove will not operate when hot
- Unplug the stove, open the left side panel. Jump the two brown leads that are attached
to the 140°F (60°C) temperature sensor. If the stove operates replace the 140°F (60°C)
sensor.
3. The exhaust motor will not function normally
- Open the left side panel, check all connections against the wiring diagram.
- If all the connections are verified and the exhaust blower does not function at all, tap
lightly on the exhaust blower’s motor end cap, this may loosen a tight motor.
- Apply 115 V directly to the exhaust blower. If the motor does not run, replace the
blower.
- If the motor runs, have your dealer check the harness.
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