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Routine Cleaning and Maintenance
EXHAUST VENT (annually)
Check vent for blockage prior to lighting after a prolonged shutdown period.
This vent should be cleaned every year or after two tons of pellets. We recommend contacting your
dealer for professional cleaning. For basic cleaning the vent pipe, tap lightly on the pipe to dislodge any
loose ash. Open the bottom of the “T” to dump the ash, then vacuum as much of the ash out of the vent
pipe as possible.
FRESH AIR INTAKE (annually)
Inspect periodically to be sure that it is not clogged with any foreign materials.
BLOWER MECHANISMS (annually)
Unplug the stove then open the right and left side panels to access the two blowers. Vacuum all dust
from motors. Both motors have sealed bearings, DO NOT lubricate these motors. Check gaskets and
replace if needed.
POST SEASON CLEAN-UP
Once you are finished using the pellet appliance for the season, unplug the stove for added electrical
protection. It is very important that the stove be cleaned and serviced as stated above.
CLEANING PLATED SURFACES
Please clean all fingerprints off of all plated parts, with denatured alcohol on a soft cloth, before firing the
unit each time. Fingerprints, etc. can become permanently etched into the plating if not removed before
operating the pellet heater.
BRICK PANEL
The paint on the steel brick panel may peel. This is due to extreme conditions applied to the paint and is
in no way covered by warranty.
DOOR GLASS REPLACEMENT
It is recommended that your dealer replace the glass if broken. The door glass is made of high temperature
PYRO CERAMIC. To replace the glass, unscrew and remove the four (4) glass retainers. Remove the
glass and any broken pieces. High temperature fiberglass tape should be used around the glass. Replace
the glass by securing the glass retainers back to the frame ensure the glass is seated in the bottom glass
retainer. The use of substitute materials is prohibited use only part 20-023.
CONTROL BOARD ERROR MESSAGES
1. Light # 2 on Heat output bar flashing - The Vacuum Switch contacts have opened for more than
15 seconds. Check vent for blockages and combustion blower for operation.
2. Light # 3 on Heat output bar flashing - The exhaust temperature switch has opened (fire has
gone out). Check for fuel in hopper, damper setting, and heat output level; adjust as necessary. Check
high limit switch.
To reset control board, press ON/OFF button after problem has been solved.
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