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To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.com. To provide
warranty service, your dealer will need your name and address, purchase date and serial number, and the nature of the problem with the
unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below. This list grows
from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment repair parts
for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
1355 Evans Avenue
Akron, OH 44305
330-630-2794
800-875-6220
330-633-8701
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
651-490-9191
800-397-1339
www.deydistributing.com
10 East Route 36
West Long Branch, NJ 07764
732-870-8809
800-755-8809
732-870-8811
www.eastcoastenergy.com
200 Locust Street
Hartford, CT 06114
860-722-2433
800-243-9360
860-293-0479
800-274-2004
www.fwwebb.com & www.victormfg.com
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu-
tors list. For best results, the should order parts through the distributor. Parts can be shipped directly to the
.
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is for
warranty parts.
equipment. Then determine the Part Number ( the Index Number) and the Description of each part from the following appropriate
illustration and list. Be sure to give all this information . . .
Appliance Number Part Description
Appliance Serial Number Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.