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Thank you for choosing to buy a Dyson vacuum cleaner.
If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1
-
877
-
397
-
6622 with your serial number and details
of where and when you bought the cleaner. Your serial number can be found on the rating plate, which is located on the machine behind the
clear bin
TM
. Most questions can be solved over the phone by one of our Helpline staff. If your machine needs service, call the Dyson
Helpline. We will discuss with you the options available for service. If your machine is under warranty and it is a covered repair, your
machine will be repaired at no cost. To reach the Dyson Helpline call at 1
-
877
-
397
-
6622, or visit Dyson online at www.dyson.com
To help us ensure you receive prompt and efficient service, please register your purchase with us. There are two ways to do this:
• You can register by completing and returning the enclosed form to us by mail.
• Alternatively, you can register on line at www.dyson.com
This will confirm your ownership of your Dyson in the event of an insurance loss and enable us to contact you if necessary. If you have any questions about your Dyson,
please call our customer helpline at 1
-
877
-
397
-
6622, 7 days a week, or log on to our website at www.dyson.com
What is covered
Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of two years from the date of purchase when used for
private household purposes in accordance with the Dyson Owner’s Manual. This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your
vacuum cleaner is in proper operating condition during the warranty period. This warranty is subject to the following terms:
What is not covered
Dyson Canada Ltd. shall not be liable for costs, damages, or repairs incurred as a result of:
• Machines purchased from an unauthorized dealer.
• Clearing blockages from your machine.
• Use of parts not in accordance with the Owner’s Manual.
• Careless operation or handling, misuse, and/or lack of maintenance or use not in accordance with the Owner’s Manual.
• External sources such as weather.
• Repairs or alterations carried out by unauthorized parties or agents.
• Use of the vacuum cleaner other than for normal domestic household purposes within Canada, e.g., for commercial or rental purposes.
• Normal wear and tear, including normal wearing parts such as belt, filter, brush bar, hose assembly, and power cord (or where external damage or abuse is diagnosed).
• Use of parts and accessories other than those produced or recommended by Dyson Canada Ltd.
Warranty Service
• Please fill out and return the Product Registration Form, or register on line at www.dyson.com
• Before service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number, date and place of
purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on the vacuum cleaner’s rating plate,
which is located on the machine behind the clear bin.
• All work will be carried out by Dyson Canada Ltd. or its authorized agents.
• Any replaced defective parts will become the property of Dyson, Canada Ltd.
• Service under this limited warranty will not extend the period of this limited warranty.
• If your machine is not functioning properly, please call the Dyson Helpline at 1
-
877
-
397
-
6622. Most issues can be rectified over the telephone by our trained customer
care staff. If this is not possible Dyson Canada Ltd. will arrange for your vacuum cleaner to be repaired and returned in full working order at no extra cost to yourself.
Warranty Limitations and Exclusions
• Any implied warranties relating to your vacuum cleaner, including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are
limited to the duration of this warranty. This limitation is not allowed by some states and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service described above. Dyson Canada Ltd. will not be liable for any consequential damages or
incidental damages you may incur in connection with your purchase and use of your vacuum cleaner. This limitation is not allowed by some states and so this
limitation may not apply to you.
• This warranty gives you specific legal rights. You may also have other rights which vary by state.
• This warranty is not transferable.
Dyson customer care
Limited 2 year
household warranty
Terms and Conditions of the
Dyson 2 year limited warranty
Your serial number can be
found on the rating plate,
which is on the machine
behind the clear bin.
TM
Note your serial number for
future reference:
GB 3020039
GB 3020040
GB 3020041
ED 000281191-0001
ED 000340500
This product is protected by the
following intellectual property rights:
Patents/Application numbers:
GB 2407784 A
PCT/GB04/004303
GB0416903.3
AU2002226556
CA 2,439,250
EP1370172
JP 2004-528876
US 2004/0074213 A1
AU2002225209
CA 2,438,073
EP1377197
JP2004-520138
US 2004-0111824 A1
AU2002225232
CA 2,438,079
EP1361815
JP 2004-520139
US 2004-0068827
GB 2404887 A
WO 2005/016108
AU2002225207
CA 2,438,069
EP1361814
JP 2004-520137
US 2004/0112022 A1
AU2001240894
EP1268076
JP2003-528704 A
US 6,835,222
AU637 272
CA 2,056,161
EP 0636338
JP1948863
US5078761
AU 2003283157
CA 2,495,053
EP1526796
JP 2004/526998
US 10/522,339
AU 2003283159
CA 2,495,066
EP1526797
JP 2004-526999
US 10/522,478
AU 2003283161
CA 2,495,073
EP1526798
JP 2004-527000
US 10/523246
GB0416355.6
GB0416476.0
GB0416359.8
GB0410700.9
AU2002233553
CA 2,439,247
EP 1365676
JP 2004-524097 A
US 2004-0078925 A
AU2003252873
CA 2449304
EP1380247
JP 2003-344965
US 2004/0111828 A
Registered Design/Application numbers: