Filter
Top Products
www.desatech.com
114370-01E 13
SERVICE HINTS
When Gas Pressure is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
You may feel your gas pressure is too low. If
so, contact your local natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installa-
tion, operation, or troubleshooting. If so, con-
tact DESA Heating, LLC at 1-866-672-6040.
When calling please have your model and
serial numbers of your heater ready.
You can also visit DESA Heating, LLC’s web
site at .
ACCESSORy
Purchase this accessory from your local
dealer. If they can not supply this accessory,
call DESA Heating, LLC at 1-866-672-6040 for
information. You can also write to the address
listed on the back page of this manual.
Order when additional rock is desired (1.8 lb.
bag).
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040.
When calling DESA Heating, LLC, have
ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040 for
referral information. A list of authorized dealers
can be found by visiting
When calling DESA Heating, LLC, have
ready:
• model and serial numbers of your heater
• the replacement part number