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114370-02C 13
TROUBLESHOOTINg
WARNING: Turn off log set and let cool before servicing. Only a
qualied service person should service and repair log set.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
POSSIBLE CAUSE REMEDY
OBSERVED PROBLEM
1. Ignitor electrode not con-
nected to ignitor cable
2. Ignitor cable pinched or
wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode positioned
wrong or broken
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when in-
stalled
5. Depleted gas supply (pro-
pane/LP only)
6. Pilot is clogged
7. Gas regulator setting is not
correct
When ignitor button is pressed,
there is no spark at pilot
When ignitor button is pressed,
there is spark at pilot but no
ignition
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3. Tighten nut holding piezo
ignitor to base panel of log
set. Nut is located behind base
panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace ignitor electrode
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while in
PILOT position
4. Continue holding down con-
trol knob. Repeat igniting op-
eration until air is removed
5. Contact local propane/LP gas
company
6. Clean pilot (see Cleaning and
Maintenance, page 12) or
replace pilot assembly
7. Replace gas regulator