Desa VYGF33PRA Indoor Fireplace User Manual


 
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For more information, visit www.desatech.com
For more information, visit www.desatech.com
36
REPLACEMENT PARTS
TECHNICAL SERVICE
SERVICE HINTS
REPLACEMENT PARTS
Note:
Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), call DESA International’s Technical
Service Department at 1-866-672-6040. When calling DESA Inter-
national, have ready
your name and address
model and serial numbers of your fireplace
how fireplace was malfunctioning
type of gas used (propane/LP or natural gas)
purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original
replacement part(s), call DESA International at 1-866-672-6040 for
referral information. When calling DESA International, have ready
model number of your fireplace
the replacement part number
SERVICE HINTS
When Gas Pressure Is Too Low
pilot will not stay lit
burner will have delayed ignition
fireplace will not produce specified heat
for propane/LP unit, propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local
gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA International’s Technical Ser-
vice Department at 1-866-672-6040. When calling, please have your
model and serial numbers of your heater ready.
You can also visit DESA International’s technical services web site
at www.desatech.com.