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OWNER’S MANUAL
REPLACEMENT
PARTS
Note:
Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), either contact your nearest Parts
Central (see page 23) or call DESA
International’s Technical Service Depart-
ment at 1-800-323-5190.
When calling, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), either contact your nearest Parts
Central (see page 23) or call DESA
International’s Parts Department at 1-800-
972-7879 for referral information.
When calling, have ready
• model number of your heater
• the replacement part number
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting. If
so, contact DESA International’s Technical
Service Department at 1-800-323-5190.
You can also visit DESA International’s
technical service web site at
www.desatech.com.
SPECIFICATIONS
RP30E CGP20(L)B
Btu (Variable) 15,000/30,000 10,000/20,000
Type Gas Propane/LP Only Propane/LP Only
Ignition Piezo Piezo
Pressure Regulator Setting 8" W.C. 8" W.C.
Inlet Gas Pressure (inches of water)
Maximum 14" 14"
Minimum 11" 11"
Dimensions, Inches (H x W x D)
Heater 23.5 x 25.9 x 8.0 23.5 x 18.5 x 8.0
Carton 26 x 27.75 x 9.63 26 x 20.5 x 9.63
Weight (pounds)
Heater 30 22
Shipping 35 27
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
When Gas Quality Is Bad
• pilot will not stay lit
• burner will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
propane/LP gas supplier.
SERVICE HINTS