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118621-01B24
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Plaque damaged
2. Inlet gas pressure is too
low
3. Control knob set between
locked positions
1. Residues from manufac-
turing processes
1. Metal expanding while
heating or contracting
while cooling
1. Pilot light not lit or control
knob in wrong position
2. Batteries not installed cor-
rectly. Batteries not in-
stalled. Battery power is
low
3. Code settings on receiver
and remote control do not
match
4. Receiver and remote con-
trol too far apart
1. When heated, vapors from
furniture polish, wax, car-
pet cleaner, etc., may turn
into white powder residue
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
REMEDY
1. Replace burner
2. Contact local natural or
propane/LP gas company
3. Turn control knob until it
locks at desired setting
1. Problem will stop after a
few hours of operation
1. This is normal with most
heaters. If noise is ex-
cessive, contact qualied
service person
1. Check pilot light. Make
sure control knob is in the
ON position
2. Check battery placement in
receiver and remote control.
Replace batteries in re-
ceiver and remote control
3. Verify code settings
4. Be sure reciever and re-
mote control are within
20’-25’ operating range
1. Turn heater off when us-
ing furniture polish, wax,
carpet cleaners or similar
products
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Mainte-
nance, page 21)
OBSERVED PROBLEM
Burner plaque(s) does not
glow
Slight smoke or odor during
initial operation
Heater produces a clicking/
ticking noise just after burner
is lit or shut off
Remote does not function
White powder residue forming
within burner box or on adja-
cent walls or furniture
Heater shuts off in use (ODS
operates)