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For more information, visit www.desatech.com
For more information, visit www.desatech.com
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4. Check the injector holder located at the end of the burner tube
again. Remove any large particles of dust, dirt, lint, or pet hair
with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into
the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot flame
indicates dust and dirt in the pilot assembly. There is a small pilot
air inlet hole about two inches from where the pilot flame comes out
of the pilot assembly (see Figure 32). With the unit off, lightly blow
air through the air inlet hole. You may blow through a drinking straw
if compressed air is not available.
CLEANING AND MAINTENANCE
TECHNICAL SERVICE
SERVICE HINTS
REPLACEMENT PARTS
CLEANING AND
MAINTENANCE
Continued
Figure 32 - Pilot Inlet Air Hole
Burner Tube
Pilot Assembly
Pilot Air
Inlet Hole
Ports/Slots
LOGS
• If you remove logs for cleaning, refer to Installing Logs, page
13 through 15, to properly replace logs.
• Replace log(s) if broken or chipped (dime-sized or larger).
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the 8 holes in the brass fitting
at the entrance to the burner. These holes may become blocked with
dust or lint. Periodically inspect these holes for any blockage and
clean as necessary. Blocked air holes will create soot.
MAIN BURNER
Periodically inspect all burner flame holes with the heater running. All
slotted burner flame holes should be open with yellow flame present.
All round burner flame holes should be open with a small blue flame
present. Some burner flame holes may become blocked by debris or
rust, with no flame present. If so, turn off heater and let cool. Remove
blockage, blocked burner flame holes will create soot.
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA International’s Technical
Service Department at 1-866-672-6040. When calling please have
your model and serial numbers of your heater ready.
You can also visit DESA International’s technical service web site
at www.desatech.com.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local
natural or propane/LP gas supplier.
REPLACEMENT PARTS
Note:
Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), call DESA International’s Technical
Service Department at 1-866-672-6040.
When calling DESA International, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original
replacement part(s), call DESA International at 1-866-672-6040 for
referral information.
When calling DESA International, have ready
• model number of your heater
• the replacement part number