Filter
Top Products
26
107123
VENT-FREE NATURAL GAS LOG HEATER
For more information, visit www.desatech.com
SPECIFICATIONS
DUAL BURNER SMOKY MOUNTAIN OAK AND PREMIUM AGED
SPLIT OAK MODELS
18" Model 24" Models 30" Models
Btu (Variable) 16,000/30,000 20,000/39,000 20,000/39,0000
Type Gas Natural Gas Only Natural Gas Only Natural Gas Only
Ignition Piezo Piezo Piezo
Manifold Pressure 3.5" W.C. 3.5" W.C. 3.5" W.C.
Inlet Gas
Pressure (in. of water)
Maximum 10.5" 10.5" 10.5"
Minimum* 5" 5" 5"
Shipping Weight 36 lbs. 38 lbs. 40 lbs.
* For the purpose of input adjustment
DUAL BURNER BILTMORE SPLIT OAK MODELS
18" Model 24" Models 30" Models
Btu (Variable) 16,000/30,000 20,000/39,000 20,000/39,000
Type Gas Natural Gas Only Natural Gas Only Natural Gas Only
Ignition Piezo Piezo Piezo
Manifold Pressure 3.5" W.C. 3.5" W.C. 3.5" W.C.
Inlet Gas
Pressure (in. of water)
Maximum 10.5" 10.5" 10.5"
Minimum* 5" 5" 5"
Shipping Weight 61 lbs. 66 lbs. 70 lbs.
* For the purpose of input adjustment
SINGLE BURNER MOUNTAIN OAK MODELS
18" Model 24" Model
Btu (Variable) 16,000/27,000 16,000/31,500
Type Gas Natural Gas Only Natural Gas Only
Ignition Piezo Piezo
Manifold Pressure 3.5" W.C. 3.5" W.C.
Inlet Gas
Pressure (in. of water)
Maximum 10.5" 10.5"
Minimum* 5" 5"
Shipping Weight 38 lbs. 40 lbs.
* For the purpose of input adjustment
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
When Gas Quality Is Bad
• pilot will not stay lit
• burners will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.
SERVICE HINTS
Note:
Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
contact your nearest Parts Central (see page
26) or call DESA International’s Technical
Service Department at 1-800-DESA LOG
(1-800-337-2564) for referral information.
When calling DESA International, have
ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
contact your nearest Parts Central (see page 27)
or call DESA International’s Parts Department
at 1-800-972-7879 for referral information.
When calling DESA International, have
ready
• model number of your heater
• the replacement part number
REPLACEMENT
PARTS