Filter
Top Products
12
Tr oubleshooting tips
Often times, a problem is minor and a service call may not be necessary. Use this trouble-
shooting guide to identify possible problems you may be experiencing.
Problem Possible cause Remedy
•Plug into the power outlet
•Empty the tank
•Position the tank correctly
•Turn the unit on
Unit does not operate
•Check power cord con-
nection.
•Check if water tank is full
•Check water tank is pro-
perly installed.
•Check if the unit is not tur-
ned on.
•The desired humidity may
be lower than the room
humidity.
Dehumidifying capacity (moi-
sture removal) low
•Clean the filter
•Increase the room tempe-
rature
•Improve the airflow
•Air filter is dirty and /or
blocked.
•Ambient room temperature
too low.
•Poor airflow
circulation/obstruction
•The desired humidity is lower
then the room humidity
Relative Humidity setting not
reached after long period of
operation
•There are windows or
doors opened
•Area/room is too large for
the capacity of the dehu-
midifier
•Check that the doors and
the windows are closed.
The appliance does not work
in the 3 minutes since the last
swith off
•The safety device has
been activated
•Wait 3 minutes to pass
The display shows
“E1”/“E2”/“E3”
•Contact the Service
Center
The pump lamp blink •The condensation dischar-
ge hose is not positioned
corretly or is bent.
•Check the hose is correctly
positioned
•Disconnect and reconnect
the appliance