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This certificate is issued by DEFY APPLIANCES (PTY) LIMITED Manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described on the
certificate and shall constitute the only warranty given in respect of this appliance.
The company warrants to the original purchaser that for a period of TWO YEARS from the date of
purchase, the appliance is free from defect under normal domestic use, both in workmanship and
material subject to the following conditions.
1 Repair or replacement of any part of this appliance, found by the Company to be defective, shall
be at the election of the Company.The Company reserves the right to effect such service through
any of its Service divisions or Authorised Service Dealers. The cost of such service shall be borne
by the Company in full, provided the appliance is located no further than 50km. from a Company
Service centre or an Authorised Service Dealer.Where the appliance is located beyond the 50km.
radius, the purchaser shall be liable for the standard travelling charges,as determined by the
Company.
CARRY IN SERVICE
Microwave ovens, Compact cookers and small appliances are repaired in our Service centres and
are not collected from the customers home. Faulty units should be delivered to the purchasing
dealer or to the nearest Company Service Centre for warranty repairs.
2 Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is the
express condition of these warranties that the purchaser takes due care and attention in the use and
maintenance of the appliance. Abuse, misuse in conflict with the operating instructions,connection to
incorrect voltages and subjection to commercial use shall release the Company from its obligations.
3 This warranty shall become void and cease to operate if the appliance is dismantled by, or any
repairs to the appliance are effected by any persons not authorised by the Company, or if substitute
parts not approved by the Company are used in the appliance, or if the serial number has been
removed.
4 The Company shall not be responsible for damages resulting from fire, flood, civil disturbances
or any Act of God. The Company shall not, in terms of these warranties be responsible nor held
liable for any consequential loss or damage of any kind caused by or due to the failure or
malfunction of the appliance.
5 The Company shall not be responsible for transportation or other costs other than those
incurred within the provisions of Point 1 of this certificate.
6 These warranties shall not apply to the appliance if it is purchased or used beyond the borders
of the Republic of South Africa,Namibia, Botswana, Swaziland and Lesotho.
7Where service is requested under warranty and no fault or defect can be found by the Company, all
costs incurred will be for the purchaser's account.
8This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty
it will be essential to produce this CertificateMand invoice. Failure to do so will render the purchaser
liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE. IT IS PROOF OF PURCHASE FOR
WARRANTY PURPOSES.
WARRANTY
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