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WARRANTY INFORMATION
Product Guarantee
●
Nationwide A/S Call : 213-480-1600
●
Nationwide Periodical Inspection and Filter Replacement Call : 213-480-1600
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Customer counseling Center Call : 213-480-1600 Fax :
In case any other filters or parts which are not genuine
products of we are used, we is not responsible for any
problems related to water quality.
☞
Product Name Coway Water Filtration System
Guarantee Period
Model P-06CR
*
1 year
Serial No.
Date of Purchase
Guarantee Period From To
Customer’s Address
Customer’s Name Tel.
Coway Co., Ltd
658 Yugu-Ri, Yugu-Eub, Gongju-Si, Choongchungnam-Do, Korea
Tel : 82-41-850-7879 Fax : 82-41-841-7816
www.coway.com
Parts and components shall be replaced free of charge within the guarantee period if
the defects occur due to manufacturing defects in normal operation.
Contact us in case of breakdown.
In the following cases, repair work shall be charged even within the guarantee period.
▶Breakdown caused by careless operation or unreasonable repair and renovation.
▶Breakdown caused by nonperformance of the instructions specified in the manual.
Even after the expiration of guarantee period, it is possible to apply for charged repair.
Present this Letter of Guarantee whenever repair is needed.
This Letter of Guarantee is valid only in domestic where you buy this product.
Keep this Guarantee carefully as it is not re-issued.
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Please contact our customer's service center in case you are not satisfied with our A/S service.
BEFORE CONTACTING CUSTOMER SERVICE
Unusual taste
of water
Have you not used the water
purifier for long time?
Please use the water purifier
only after draining the water for
four minutes prior to collecting
potable water.
Is it the time to replace the filter?
Replace the filter if it is.
Troubles
Points to be checked
Troubleshooting
The amount of
filtered water has
suddenly decreased
Has the temperature of the feed
water dropped dramatically?
If the water temperature lowers,
the amount of filtered water
may be reduced.
Is it the right time to replace the filter?
Replace the filter if so.
No water comes
out
During
operation, and
all functions
stop suddenly
Is the power cord connected?
Check to see if the power cord is
connected to the voltage rating
that matches it on the rating plate.
Is the “water shortage” light
blinking?
Check to see if the water
pressure lowers or there is a
suspension of water due to
excessive use of feed water.
Check if the feed water valve is open.
Is there a suspension of feed
water into the system?
When the water is supplied
normally, the filtered water will
come out in like fashion.
Is the inlet tubing or outlet tubing of
the feed water connected?
Connect the inlet tubing and
outlet tubing properly.
Is the feed water supplied flowing
smoothly?
Check the inlet and outlet
connection.
Is the power cord connected?
Check to assure that the power
cord is connected.
Have you not replaced the filter on
time?
Replace the filter if needed.
Check the followings before requesting for A/S.
The system can not operate properly because of trivial problems or a lack
of user’s experience, not because it’s out of order. In those cases, please
check the following carefully to solve such problems. Please call the A/S
Center if you have any problems except for the following.