Coway BA13-AE Plumbing Product User Manual


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24
TROUBLESHOOTING
The bidet may operate abnormally due to minor causes not because of a product malfunction but
because the user is unfamiliar with using the product. In such a case, problems can be easily solved
even without the help of the Service Center by checking the following. If you cannot solve the problem
after checking the following items, please call the Service Center.
PROBLEM SOLUTION
The product is not
working.
•Makesurethebidetispluggedin.
•Checkiftherewasapowerfailure.
•Checkiftheremotecontrolbatteriesareat.Replacethemifnecessary.
No water is ejected.
•Makesurethewatervalveisopened.
•Cleanforeignmaterialfromthenozzleoutletholesusingatoothbrush.
•Makesurethewatersupplyisrunning.
The water pressure is
weak.
•Makesurethatthewaterpressureisnottoolow.
•Cleanforeignmaterialfromthenozzleoutletholeusingatoothbrush.
•Remove,cleanandthenreinstallthelter(refertop.21)
The seat or the water
is not warm.
•Makesurethattheseatandwatertemperaturecontrolbuttonsaresettothe‘ON’
status. Please adjust the setting to the correct temperature by pressing the seat
temperatre button or the water temperature button.
•Thisbidethasabimetalasoneofsafetydeviceforwaterheater.Thesafetydevice
may cycle ‘OFF’ if temperature exceeds over normal level. In the event of the safety
device operation, the bidet do not work and show error message until the appliance
cool down and then the bimetal will automatically reset. If the error message shows
up, you can restart the bidet by pressing any button of remote control.
The air from the air
dryer is cold.
•Duringthedryingoperation.Adjustthetemperaturebypressingtheairdryer
temperature control button.
Water leaks from
areas other than the
nozzles.
•IfwaterisleakingfromtheT-shapedconnector,makesurethattherubberpacking
isinsertedintotheT-shapedconnector,andrmlytightenthenutagain.
•Ifwaterisleakingfromthebidethoseconnection,makesurethatthebidethoseis
connected completely.
•Ifwaterisleakingfromthelter,checkifthereisanyforeignmaterialbetweenthe
lterandtheproduct.
•Inthiscase,installtheltercompletelyorreinstallthelteraftercleaningit.
Checkwhetherthelterisdamaged.Ifthelterisdamaged,callourservicecenter.
Water is emitted while
the bidet is not in use.
•Thewaterthatcomesoutbetweenthenozzlesaftercleansingisforcleaningthe
nozzles, and is not a malfunction.
•Insomecases,waterremainingaroundthenozzlesmaydripintothetoilet.Thisis
not a malfunction.
The bidet does
not work when
the buttons on the
operation part are
pressed.
•Iftheseatsensorcannotdetectthatyouareseatedbecauseyouaretoofaraway,
functions do not work.
When bidet eco mode is set, you may feel that the seat is relatively cold when taking a
seat. If bidet eco mode is cancelled, the last set temperature is maintained.
For cancelling bidet eco mode, see page 11.
If the bidet or remote control is flooded, it may cause a malfunction or other problem.
Tips
1210964 BA13 사용설명서_수출영문_(09.03.23).indd 24 2009.3.24 10:13:23 AM
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