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SERVICE
HINTS
When gas pressure is too low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply may be low
When gas quality is bad
• pilot will not stay lit
• burners will produce flames and soot
• fireplace will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local natural gas supplier.
BTU (Variable) 20,000/28,000
Type Gas Natural Gas Only
Ignition Piezo
Manifold Pressure 3.4" W.C.
Inlet Gas Pressure (in. of water)
Maximum 10.5"
Minimum* 5"
(*For purpose of input adjustment)
Shipping Weight 80 lbs.
You may have further questions about installation, operation, or troubleshooting.
If so, contact DESA International’s Technical Service Department at
1-800-DESA LOG (1-800-337-2564).
TECHNICAL
SERVICE
SPECIFICATIONS
These Parts Centrals are privately-owned businesses. They have agreed to support
our customer’s needs by providing original replacement parts and accessories.
Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514
1-800-397-7553
203-248-7553
Parts Department
Portable Heater Parts
342 N. County Rd. 400 E.
Valparaiso, IN 46383
All States
219-462-7441
1-800-362-6951
Parts Department
FBD
P.O. Box 1096
1720 Kummer Road
Franklin, KY 42134
502-586-1922
1-800-654-8534
Four Flags Power Products
1115 Stateline Road
Niles, MI 49120
616-684-2697
Parts Only
Master Parts Distributor
1184 Wilson Ave. NW
Grand Rapids , MI 49504
616-791-0505
1-800-446-1446
Fax: 1-616-791-8270
Parts Department
Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404
All States
513-258-3721
OH 1-800-762-3426
Parts Department
Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382
610-430-7717
1-800-368-0803
Parts Department
LaPorte’s Parts and Service
2444 North 5th Street
Hartsville, SC 29550
803-332-0191
Parts Department
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687
All States
803-879-3009
1-800-845-5301
Parts Department
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108
KS, MO, AR
816-842-3911
Parts Department
East Coast Energy Products
707 Broadway
W. Long Branch, NJ 07764
908-870-8809
1-800-755-8809
Parts Department
Tarantin Tank Co.
P.O. Box 6129
Freehold, NJ 07728
908-780-9340
1-800-922-0724
Parts Department
Albany Ladder
1586-90 Central Avenue
Albany, NY 07728
NY, MA, VT
518-869-5335
1-800-354-7368
(NY, MA, VT)
Parts Department
PARTS
CENTRALS