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Warranty
IMPLIED WARRANTIES
Any implied warranties, either statutory or otherwise, including implied warranties of
merchantability and fitness for a particular purpose, shall be limited to the duration
and terms of the express warranties set forth in this limited warranty. Some
states/provinces do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to you.
HOW TO OBTAIN WARRANTY PERFORMANCE
Take the product to an authorized Coleman Service Center.If one is not convenient-
ly located, attach a tag to the product which includes your name, address, telephone
number and description of the problem. Include a copy of the original sales receipt.
Carefully package the product and send prepaid either by U.P.S. or Parcel Post,
insured to:USA:The Coleman Company Inc., 3600 N.Hydraulic, Wichita, KS 67219,
or CANADA:The Canadian Coleman Co., Ltd., 5975 Falbourne Street, Mississauga,
Canada L5R 3V8. Please do not mail products with fuel in tanks, or with disposable
propane cylinders. Remove glass globes from lanterns.
If you are located outside the United States or Canada, return this product to the
place you purchased it, or to any other retailer seller of similar Coleman products,
and request warranty assistance. If you are unable to obtain warranty assistance,
then you may call any of the following Coleman offices for further assistance:
The Coleman Co., Inc.
3600 N. Hydraulic
Wichita, KS 67219 U.S.A.
1-800-835-3278
TDD: 316-832-8707
www.coleman.com
7 - YEAR
Service
• Repair to gas passages and associated components should be done only by a qualified service person.
• Owner repair & service should be limited and performed only to the following: - Log replacement - Cylinder replacement
Troubleshooting
Problem Possible Cause Solution
Burner won’t light Cylinder valve is closed Open valve
Gas pressure is low Turn Cylinder valve OFF and replace cylinder
Air in gas line Burner may take 1-2 minutes to light after a propane bottle
has been connected
Low gas pressure with Cylinder Valve Cylinder is empty. Replace cylinder
fully open
Igniter fails Use match to light. Obtain new lighter and replace
Control knob not fully depressed in Depress control knob firmly in start position
start position when lighting burner when lighting
Burner won’t stay lit Dirt built up around burner Clean dirt from around burner
Thermocouple is not operating Replace Thermocouple
correctly
Burner flame is low Gas pressure is low Turn Cylinder valve OFF and replace cylinder
Outdoor temperature is less than 40˚ F Use a full cylinder
and tank is less than 1/4 full
Supply hose is bent or kinked Straighten hose
Control knob not fully ON Turn Control Knob fully on
Burner or orifices blocked Clean blockage from burner & orifices
NOTE: Do not operate
fireplace below 0˚ F.
Coleman will repair or replace, at its option, this product or any component found to
be defective in materials or workmanship within seven years of the original retail
purchase.
This warranty is valid for the original retail purchaser from the date of initial retail
purchase and is not transferrable. Keep the original sales receipt. Proof of purchase
is required to obtain warranty performance. Coleman dealers, service centers, or
retail stores offering Coleman products do not have authority to alter, modify or in
any way change the terms or conditions of this warranty.
WHAT IS NOT COVERED
■ Cost of shipment to Coleman
■ Normal wear and tear, including chips, scratches, abrasion, discoloration or fading
from use or exposure to sunlight
■ Damage caused by misuse, abuse, neglect, alterations, repairs by unauthorized
persons, use of non-Coleman accessories or parts, or failure to follow
recommended care or maintenance instructions
■ Products used for commercial purposes or in profit or non-profit instructional or
rental operations
■ Mantles, generators, light bulbs, batteries or fuel
■ CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, OR EXPENSES,
INCLUDING DAMAGES TO PROPERTY. SOME STATES/PROVINCES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUEN-
TIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
Coleman Limited 7-Year Warranty