Chamberlain 3840 Garage Door Opener User Manual


 
31
HAVING A PROBLEM?
1. My door will not close and the light bulbs blink on
my motor unit: The safety reversing sensor must be
connected and aligned correctly before the garage door
opener will move in the down direction.
Verify the safety sensors are properly installed,
aligned and free of any obstructions. Refer to
Installation Step 4: Install The Protector System
®
.
Check diagnostic LED for flashes on the motor unit
then refer to the Diagnostic Chart on the following
page.
2. My remotes will not activate the door:
Verify your Smart Control Panel
®
is not blinking. If it is
blinking, deactivate the Lock Mode following the
instructions for Using the Smart Control Panel
®
.
Reprogram remotes following the programming
instructions. Refer to Programming.
If remote will still not activate your door, check
diagnostic LED for flashes on motor unit then refer to
Diagnostic Chart on the following page.
3. My door reverses for no apparent reason: Repeat
safety reverse test after adjustments to force or travel
limits. The need for occasional adjustment for the force
and limit settings is normal. Weather conditions in
particular can affect door travel.
Manually check door for balance or any binding
problems.
Refer to Adjustment Step 2, Setting the Force.
4. My door reverses for no apparent reason after fully
closing and touching the floor: Repeat safety reverse
test after adjustments to force or travel limits. The need
for occasional adjustment for the force and limit settings
is normal. Weather conditions in particular can affect
door travel.
Refer to Adjustment Step 1, Program the Travel
Limits.
5. My lights will not turn off when door is open:
The garage door opener is equipped with a security
light feature. This feature activates the light on when
the safety sensor beam has been obstructed. Refer to
Operation section; Using the Wall Mounted Door
Control, Light Feature.
6. If battery status LED is not lit properly:
• Check battery connections.
Receiving Eye Safety Reversing
Sensor (Green Indicator Light)
Sending Eye Safety Reversing
Sensor (Amber Indicator Light)
Safety Reversing Sensor
Diagnostics
Located On
Motor Unit
“Learn”
Button LED
or Diagnostic
LED
“Learn”
Button