Bissell 9500-p Carpet Cleaner User Manual


 
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Troubleshooting
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20
Built-in heater ready light does not illuminate
Possible causes Remedies
1. The heater switch is not turned ON ( I ) 1. Turn the heater switch ON ( I )
2. The power switch is not turned ON ( I ) 2. Both switches must be ON ( I ) to activate the
heater ready light
Reduce Spray or No Spray
Possible causes Remedies
1. Water tank may be empty 1. Fill heavy duty bladder with hot tap water
2. Formula tank may be empty 2. Fill formula tank with BISSELL 2X
Formula for cleaning
3. Tank may not be seated completely 3. Turn power OFF (0). Remove and reseat tank
4. Pump may have lost prime. 4. Turn power OFF (0) and then back ON (I). Wait one minute,
then depress trigger
DirtLifter
®
PowerBrush does not turn
Possible causes Remedies
1. The belt is off or broken 1. Turn power OFF ( O ) and unplug unit from outlet. Follow
instructions on page 19
2. The unit is in the upright position 2. Brushes only rotate when unit is reclined using the
detent pedal
3.
Circuit breaker on machine may have tripped
3. Turn the machine OFF ( O ) and unplug from outlet. Check
to see if foreign object is caught in brush roll. Remove
object. Plug machine in to reset circuit breaker
Cleaner not picking up solution
Possible causes Remedies
1. ReadyTools dial may be at wrong setting 1. Set ReadyTools dial to either FLOOR CLEANING or TOOLS setting
2. Tank may not be seated properly 2. Pick up both the 2-in-1 water tank and formula tank and
reseat them so they fit snugly on the unit
3. Tank may not be assembled properly 3. Check to make sure the "lip" of the nozzle is securely
hooked into the groove on bottom of Tank (see page 10)
4. Solution or 2-in-1 water tank is empty 4. Check fluid levels in heavy duty bladder and formula tank.
5. 2-in-1 water tank has picked up maximum dirty water 5. Empty 2-in-1 water tank. Refill heavy duty bladder with
and red float door has closed. clean hot tap water and replace.
6. Red float "door" in the tank may have closed as a result of bumping 6. Turn the machine OFF ( O ), allowing red float door to release
an object or moving machine back and forth too quickly into the open position. Turn unit back ON ( I ) to continue
cleaning. Be sure your forward and backward strokes are done
at a slower pace.
7. Red lint screen is dirty. 7. Clean red lint screen (see page 17).
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-800-237-7691.