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13
Troubleshooting
Vacuum cleaner won’t run
Possible causes Remedies
1. Vacuum cleaner is not plugged in 1. Check electrical plug
2. Power button is not pressed down 2. Press power button down
3. Thermal protector activated 3. Allow cleaner to cool for 2 hours. See page 12.
Vacuum cleaner won’t pick up or low suction
Possible causes Remedies
1. Tools, hose and/or telescoping extension wands are blocked 1. Remove each part and check for blockages
2. Filters are dirty 2. Check and clean or replace pre-motor and post-motor filters
3. Dirt container is full 3. Empty dirt container
4. Hose not securely attached to suction opening 4. Make sure hose connector is locked into
suction opening
5. Crack or hole in flex hose 5. Check hose and replace if needed
6. Air flow regulator or variable suction power 6. Change to closed or maximum setting
control is set to open or minimum setting
Visible dust escaping from vacuum
Possible causes Remedies
1. Dirt container is full 1. Empty dirt container
2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filter for correct installation
3. Filters are dirty 3. Check and clean or replace pre-motor and post-motor filters
4. Flex hose is blocked 4. Remove hose and check for blockages
5. Hose not securely attached to suction opening 5. Make sure hose connector is locked into suction opening
6. Crack or hole in flex hose 6. Check hose and replace if needed
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be
of service. Contact us directly at 1-800-237-7691.
WARNING:
To reduce the risk of electric
shock, turn power OFF and
disconnect plug from electrical
outlet before performing
maintenance or troubleshooting.