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Troubleshooting
Vacuum cleaner won’t run
Possible causes Remedies
1. Vacuum cleaner is not plugged in 1. Check electrical plug
2. Power button is not pressed down 2. Press power button down
Vacuum cleaner won’t pick up or low suction
Possible causes Remedies
1. Tools, flex hose and/or telescoping 1. Remove each part and check for blockages
extension wand are blocked
2. Filters are dirty 2. Check and clean or replace pre-motor
and post-motor filters
3. Dust bag is full 3. Replace with new dust bag
4. Swivel hose not securely attached to suction opening 4. Make sure swivel hose is locked into
suction opening
5. Crack or hole in flex hose 5. Check hose and replace if needed
6. Air flow regulator or variable suction power 6. Change to closed or maximum setting
control is set to open or minimum setting
Visible dust escaping from vacuum
Possible causes Remedies
1. Dust bag is full 1. Replace with new dust bag
2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filter for
correct installation
3. Filters are dirty 3. Check and clean or replace pre-motor
and post-motor filters
4. Flex hose is blocked 4. Remove hose and check for
blockages
5. Swivel hose not securely attached to suction opening 5. Make sure swivel hose is locked into
suction opening
6. Crack or hole in flex hose 6. Check hose and replace if needed
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
WARNING:
To reduce the risk of electric shock,
turn power OFF and disconnect
plug from electrical outlet before
performing maintenance or
troubleshooting.
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