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Troubleshooting
Vacuum cleaner won’t run
Possible causes Remedies
1. Vacuum cleaner is not plugged in 1. Check electrical plug
2. Household fuse/breaker 2. Check/replace fuse or reset breaker call
BISSELL Consumer Services
Vacuum cleaner won’t pick up dirt
Possible causes Remedies
1. Dirt Cup is full 1. Empty dirt cup
2. Filter dirty 2. Check, remove debris or clean
3. Hose not secure in hose nozzle 3. Check to be sure hose is snapped into place at
back of canister
4. Dirt cup not sealed against canister 4. Open dirt cup, make sure filter gasket is pushed
into place
Replace dirt cup pressing firmly until lock button
snaps into place
5. Vacuum path clogged 5. Visually check floor nozzle, hose port crevice tool,
and hose for anything that might be obstructing
the vacuum path
Carefully remove blockage
6. Rotating powerbrush drive belt broken 6. Replace drive belt
Vacuum cleaner won’t pick up dirt
Possible causes Remedies
7. Drive belt stretched 7. Empty dirt cup
8. Rotating powerbrush bristles worn 8. Replace powerbrush
9. Rotating powerbrush jammed 9. Remove powerbrush and clean debris from
brush and end
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
WARNING:
To reduce the risk of injury from moving
parts and/ or electrical shock, turn Power
Switch OFF and disconnect polarized plug
from electrical outlet before performing
troubleshooting checks.
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