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Troubleshooting
Cleaner won’t run.
Possible Causes Remedies
Power cord not plugged in Check electrical plug
Blown fuse/tripped breaker Replace household fuse or reset breaker
C.I.D. needs to be reset Reset C.I.D. (page 5)
Reduced spray or no spray.
Possible Causes Remedies
Spray Nozzle clogged Clean Spray Nozzle
Clean/Solution Tank empty Check/Refill Tank
Tank not in place properly Make sure tank is inserted properly.
Deep Cleaner Won’t pick up cleaning solution.
Possible Cause Remedies
Dirty/Collection Tank is full Empty Dirty/Collection Tank
Dirty/Collection Tank drain plug is loose Check plug for snug fit
Dual PowerBrushes are not rotating.
Possible Causes Remedies
Removable Cartridge not inserted properly/all the way Make sure to firmly “snap” the Brush Cartridge
in place
Broken Belt Replace Belt (page 9)
Water Coming Out Vents.
Possible Causes Remedies
Tank is past full line. Empty Tank
Unit is not in a horizontal position Empty Tank
with the surface being cleaned.
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WARNING:
Do not use an extension
cord with this product. The
use of an extension cord
may result in a severe
electrical shock, particularly
if the extension cord does
not have an electrical rating
higher than that of the
product, OR if the extension
cord does not have a
three-prong grounding plug
and if the extension cord is
not plugged into a circuit
box with a ground fault
circuit interrupter. Safety
precautions such as
keeping all connections off
the ground and dry will not
eliminate the danger.
WARNING:
To reduce the risk of
fire, electric shock or
injury unplug from outlet
before servicing.
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