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Clearing clogs continued
If suction is normal at the hose, follow these steps
to check for and clear the clog for floor cleaning:
1. Check diverter area at back of machine for
diverter position and clogs. When the hose
wand is inserted in the base, the diverter
should be to the left. If a clog is visible near the
diverter, the plastic cover may be removed to
clear the clog by removing the 3 screws.
2. Check the foot hose for clogs (1). If you are
not able to tell from the outside if a clog is
present, remove the bottom 3 screws from
the diverter cover to loosen and straighten
the foot hose (2).
Remove any clogs found and fully
reassemble the cleaner before attempting to
check suction again or using the cleaner.
Thermal motor protection
An internal thermal protector has been designed
into your cleaner to protect it from overheating.
When the thermal protector activates, the main
vacuum motor will stop operating. If this happens,
proceed as follows.
1. Turn the cleaner OFF and unplug from
electrical outlet.
2. Check the cleaner for the source of
overheating problem (i.e. full dirt cup, dirty
filters or clog).
3. Fix the problem by following the steps in the
maintenance section of the user guide.
4. When the motor cools for approximately
30 minutes, the thermal protector
automatically resets and cleaning may
continue. If the cleaner will not turn on or the
thermal protector continues to activate, your
cleaner may need servicing. Call BISSELL
Consumer Services or visit the website to
locate an authorized Service Center.
Note: The thermal protector controls the
main vacuum motor only, not the brush
motor. If the thermal protector activates,
the brush will continue to operate normally;
however, there will be no suction.
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Maintenance and care
Diverter
Foot Hose