BISSELL Consumer Services
For information about repairs or replacement parts, or questions about
your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 10 p.m. ET
Saturday 9 a.m. — 8 p.m. ET
Or write:
BISSELL HOMECARE, INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the
event of a warranty claim. See "About Your Warranty" on page 16 for details.
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Troubleshooting (Continued)
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PowerSteamer is not picking up solution and water.
Possible Causes Remedies
ReadyTools Dial may be at the Set ReadyTools Dial to either FLOOR
wrong setting for cleaning job. CLEANING or TOOLS/PRETREAT.
Nozzle Window may not be properly attached. Make sure the two tabs on the back
of the Floor Nozzle Window are
inserted through the mating slots in
the main housing. Reinstall
if necessary.
Tank-in-Tank Lid is not properly installed. Reinstall lid; refer to The Basics
section, page 6.
Tank-in-Tank is not properly seated. Tank-in-Tank must be firmly seated to
function. Remove and reseat Tank-in- Tank.
Poor tool position. Readjust angle; apply more
(Handheld attachments only) downward pressure.
Tank-in-Tank has picked up the maximum Empty tank and refill; refer to
dirty water. The Basics section, page 6.
Thank you for selecting a BISSELL product.
If you should happen to need assistance during assembly or operations, call 1-800-237-7691.
Please do not return this product to the store
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