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13
Maintenance and care
Troubleshooting
Vacuum cleaner won’t run
Possible causes Remedies
1. Vacuum cleaner is not plugged in 1. Check electrical plug
2. Damaged power cord 2. Replace as necessary by an authorized service representative.
Vacuum cleaner and tools won’t pick up dirt
Possible causes Remedies
1. Incorrect height adjustment 1. Adjust powerfoot to correct height
2. Hose not attached to suction opening 2. Firmly push hose wand into hose wand base
3. Twist 'n Snap hose not securely attached 3. Make sure Twist 'n Snap hose is snapped into locked position
4. Crack or hole in hose 4. Check hose and replace if needed
5. Broken or worn drive belt 5. Replace drive belt, see pages 10-11
6. Rotating floor brush bristles worn 6. Replace brush
7. Rotating floor brush jammed 7. Remove brush and clean debris from brush ends
8. Clog in vacuum 8. Clear clogs, see page 12.
9. Dirt container full 9. Empty dirt container
10. Dirt container not installed properly 10. Position correctly and lock in place
11. Filters are dirty 11. Check pre-motor and post-motor filters
12. Pet TurboBrush™ Tool is clogged or 12. See pages 11-12 for Maintaining
debris is wrapped around the brush roll Pet TurboBrush™ Tool
Vacuum cleaner is difficult to push
Possible causes Remedies
1. Incorrect height setting 1. Adjust powerfoot to correct height setting
WARNING:
To reduce the risk of electric
shock, turn power OFF and
disconnect plug from electrical
outlet before performing
maintenance or
troubleshooting.
4. The inner cyclone and filtration disk may
be washed using a mild detergent. Be
sure it is completely dry before reassem-
bling or damage to your unit may result.
5. Once cleaning is completed, reassemble
the filtration disk over the inner cyclone
by sliding it straight down on the top of
the inner cyclone and turning left. Be sure
to line up the tabs when reassembling for
proper installation.
6. To replace the inner cyclone, slide it into
the upper housing. Be sure to line up the
inner cyclone by ensuring tabs on filtration
disk are positioned toward the front of
the unit. Push the inner cyclone in and
rotate it to the right until the locking tabs
stop the rotation.
Cleaning the upper tank continued
5.
6.