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Troubleshooting
Vacuum cleaner won’t run
Possible causes Remedies
1. Vacuum cleaner is not plugged in 1. Check electrical plug
2. Power button is not pressed down 2. Press power button down
Vacuum cleaner won’t pick up or low suction
Possible causes Remedies
1. Tools, hose and/or extension wands are blocked 1. Remove each part and check for blockages
2. Filters are dirty 2. Check and clean or replace all filters
3. Dirt cup is full 3. Empty dirt cup
4. Hose connector not securely attached to suction inlet 4. Make sure hose connector is locked into
suction inlet
5. Crack or hole in hose 5. Check hose and replace if needed
6. Air flow regulator is set to open or 6. Change to closed or maximum setting
minimum setting
7. Clog in the dirt cup 7. Clear clog from dirt cup following
instructions on page 12
Visible dust escaping from vacuum
Possible causes Remedies
1. Dirt cup is full 1. Empty dirt cup
2. Filters missing or installed incorrectly 2. Check all filters for correct installation
3. Filters are dirty 3. Check and clean or replace all filters
4. Hose is blocked 4. Remove hose and check for
blockages
5. Hose connector not securely attached to suction inlet 5. Make sure hose connector is locked into
suction inlet
6. Crack or hole in hose 6. Check hose and replace if needed
7. Dirt cup is open 7. Follow Emptying the dirt cup instructions step(s) (1, 2, 3, 5)
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-800-237-7691.
WARNING:
To reduce the risk of electric
shock, turn power OFF and
disconnect plug from electrical
outlet before performing
maintenance or troubleshooting.