Troubleshooting
If you have any questions regarding the operation of the this product
please contact AMCOR at 1-866-361-2233
REPLACEMENT FILTERS:
To purchase Replacement Filters for this unit, contact AMCOR at
1-866-361-2233 and request model number PCMB-12000E/EH
If this product is defective or not working properly,
please DO NOT return to your retail store.
Please contact Amcor for service or technical assistance
Amcor Inc.
www.amcorgroupusa.com
15
Problem Cause Solution
The Air Condi-
tioner Does Not
Function Properly
Windows or doors are open. Close doors and windows.
The filter is dirty. Clean or replace filter.
Air inlet or air outlet is blocked. Remove blockage.
Room temperature lower than the
selected value.
Lower temperature selected.
The Unit Does
Nothing
The overheat protection is activated. Wait 3 minutes until temperature has
decreased, then turn on again.
No power supply. Make sure outlet works.
Be sure Green Light is on (L.C.D.I. Plug)
Press Re-start button.
Is the LCD light flashing? Drain the Unit.
Timer Function Set. Deactivate the Timer Function.
The Unit is Noisy Unit is not standing on a level
surface.
Place on an even surface.
The Remote
Control Does Not
Function
Distance too great. Make sure the remote is aimed at the
control panel.
Remote control signal not detected
by control panel.
Control is aimed at the control panel.
Batteries are dead. Replace the batteries.
Never try to repair or dismantle the air conditioner yourself. Tampering with the unit may
result in the loss of warranty and can endanger the user and property.