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Using Advanced Functions: Identifying Trouble Conditions
17
Identifying
Trouble
Conditions
Your system continuously checks for a number of possible trouble conditions. If one of
these trouble conditions occurs:
• the Trouble indicator will be ON until the trouble is fixed;
• the keypad will beep twice every 10 seconds until you press any key;
• if AC power is lost, the Trouble LED will flash and the keypad buzzer will not sound.
NOTE: A Trouble condition reduces the level of security your system is designed to
provide. Call your installing company for service.
Viewing Troubles with an LCD5500Z keypad
1. Press . The keypad will display “View Trouble” < > “Trouble Message”.
2. Use the keys to scroll through the troubles present on the system.
3. If the keypad shows a “*” beside the trouble message, more information is available.
Press to see the rest of the trouble message.
4. To exit trouble viewing, press .
Viewing Troubles With a PC55XXZ or LCD5501Z Keypad
1. Press . On PC55XXZ keypads, one or more zone lights will turn ON, to indicate
which trouble conditions are present. On the LCD5501Z keypad, one or more of the
eight trouble/programming indicators will turn ON:
Indicator Type Of Trouble
1 Service required. Call your installation company for service. Press [1] and
one or more of the indicators corresponding to the following system
troubles will turn ON:
1. Low Battery 5. General System Supervisory
2. Bell Circuit Trouble 6. Not used
3. General System Trouble 7. PC520X Low Battery
4. General System Tamper 8. PC520X AC Failure
2 AC power lost.
3 Telephone line trouble.
4 The system has failed to communicate with the central station.
5 Zone fault. Press [5]. On PC55XXZ keypads, the zone light(s) correspond-
ing to the zones with faults will turn ON, provided the corresponding
zone light is available on the keypad. On LCD5501Z keypads, the keypad
display will scroll through the numbers of zones with faults.
6 Zone tamper. Press [6]. On PC55XXZ keypads, the zone light(s) corre-
sponding to the tampered zones will turn ON, provided the correspond-
ing zone light is available on the keypad. On LCD5501Z keypads, the
keypad display will scroll through the numbers of tampered zones.