Large jobs do not collate ...........................................................................................................................................................136
Unexpected page breaks occur...............................................................................................................................................136
Solving option problems................................................................................................................................................137
Option does not operate correctly or quits after it is installed ....................................................................................137
Drawers.............................................................................................................................................................................................137
Flash memory card.......................................................................................................................................................................137
Multipurpose feeder....................................................................................................................................................................138
Memory card ..................................................................................................................................................................................138
Solving paper feed problems.......................................................................................................................................138
Paper frequently jams.................................................................................................................................................................138
Paper jam message remains after jam is cleared ..............................................................................................................139
Page that jammed does not reprint after you clear the jam.........................................................................................139
Solving print quality problems....................................................................................................................................139
Isolating print quality problems..............................................................................................................................................139
Blank pages.....................................................................................................................................................................................140
Characters have jagged or uneven edges ...........................................................................................................................140
Clipped images..............................................................................................................................................................................141
Dark lines .........................................................................................................................................................................................141
Gray background ..........................................................................................................................................................................141
Incorrect margins..........................................................................................................................................................................142
Light colored line, white line, or incorrectly colored line...............................................................................................142
Paper curl.........................................................................................................................................................................................143
Print irregularities .........................................................................................................................................................................143
Print is too dark..............................................................................................................................................................................144
Print is too light .............................................................................................................................................................................145
Repeating defects.........................................................................................................................................................................146
Skewed print...................................................................................................................................................................................147
Solid color pages...........................................................................................................................................................................147
Toner fog or background shading appears on the page ...............................................................................................147
Toner rubs off.................................................................................................................................................................................147
Toner specks...................................................................................................................................................................................148
Transparency print quality is poor..........................................................................................................................................148
Uneven print density...................................................................................................................................................................149
Solving color quality problems....................................................................................................................................149
Color misregistration...................................................................................................................................................................149
FAQ about color printing...........................................................................................................................................................150
Contacting Customer Support.....................................................................................................................................153
Notices..............................................................................................154
Edition notice.....................................................................................................................................................................154
Industry Canada notices.................................................................................................................................................155
Contents
6
