151
Miscellaneous
Troubleshooting
—Continued
Can’t learn commands from other remote control-
lers?
• Make sure that the transmitting ends of both remote con-
trollers are pointing at each other.
• Are you trying to learn from a remote controller that cannot
be used for learning? Some commands cannot be learned,
especially those that transmit several instructions with a
single button press.
Can’t record?
• On your recorder, make sure the correct input is selected
(e.g., digital or analog).
• Make sure that proper output settings are made for the con-
nected devices. Settings are available in the “Rec Out” of
the “Audio Output Assign” and “Video Output Assign”
sub-menus under the “Speaker/Output Setup” menu (pages
95, 96).
Zone 2/3 has turned off?
• Was the Sleep function set? The Sleep function turns off
Zone 2/3 as well as the RDC-7.1. To set the Sleep function
for Zone 2/3 only, see page 69.
There’s no sound?
• Recording and Zone 3 operations use the same circuit and
therefore cannot be used at the same time. Make sure that
proper settings are made for outputs. Settings are available
in “Zone 2 Out” or “Zone 3 Out” of the “Audio Output
Assign” and “Video Output Assign” sub-menus under the
“Speaker/Output Setup” menu (pages 95, 96).
The Surr Back speaker setting doesn’t appear?
• If no surround back speakers are connected, or the surround
back outputs are being used with Zone 2/3, this setting is
unavailable.
Can’t access Internet radio or the Net-Tune server?
• Check the connection between the RDC-7.1 and the LAN
port on your router or switch.
• Make sure that your modem and router are properly con-
nected, and make sure they are both turned on.
• Make sure that the Network Setup settings are correct (page
122).
Playback stops while listening to Net-Tune tracks?
• Make sure that your Net-Tune server meets the system
requirements listed on pages 74, 76.
• If the Net-Tune server is serving WAV files to several cli-
ents at the same time, the network may become overloaded
and playback may be interrupted. This can be resolved by
preparing an Ethernet network exclusively for use with
Net-Tune, separating it from general network traffic, and by
using switches to improve network performance.
Can’t get a list of Internet radio stations from the Xiva-
Net online database?
• Try again later.
Can’t access music on the selected server, or can’t
connect to the server?
• Make sure that your Net-Tune server is turned on.
• Add the MP3, WMA, and WAV files on your Net-Tune
server.
• Set the RDC-7.1’s [Power] switch to Off, wait five seconds,
and then set it to On again. If that doesn’t help, restart your
Net-Tune server.
• On the Client Sub-menu, make sure that the NTSP Port set-
ting is set to the same port number as Net-Tune Central.
Correct as necessary (page 123).
Can’t select albums?
• Use the Net-Tune server to add album names to your music
files.
Can’t select artists?
• Use the Net-Tune server to add artist names to your music
files.
Can’t select by genre?
• Use the Net-Tune server to add genre names to your music
files.
No playlists are available?
• Use the Net-Tune server to create some playlists.
The sound changes when I connect my headphones?
• When a pair of headphones is connected, its listening mode
changes depending on the mode that was set before it was
connected.
Can’t change a setting?
• Some settings are not available while using Net-Tune.
Can’t use an audio adjust function?
• Some audio adjust functions can’t be used with certain lis-
tening modes.
The display doesn’t work?
• The display is turned off when the Pure Audio listening
mode is selected.
Recording
Zone 2/Zone 3
Net-Tune
Others
