Chapter 5. Hardware service manual for input/output devices
supplement
This chapter supplements the
IBM Store Systems: Hardware Service Manual for
Point-of-Sale Input/Output Devices
.
CAUTION:
For your safety, connect equipment requiring electrical power to a properly
wired and grounded outlet.
DANGER
Never work on equipment or connect or disconnect signal cables during
periods of lightning activity.
Fiscal unit return codes
Fiscal return codes vary by country. Refer to the Retail Store Solutions Electronic
Support Web site for specific country return codes..
1. Go to www.ibm.com/solutions/retail/store
2. Select Support at the left on the main page of the web site
3. Select Publications to access IBM Retail Store Solutions Electronic Support
publications.
Start here
Run the following two tests sequentially. See the
IBM Store Systems: Hardware
Service Manual for Point-of-Sale Input/Output Devices
for details of the tests. The
symptoms to troubleshoot the printer depend on adhering to the tests.
1. Run the
printer offline test
in the maintenance manual and troubleshoot any
failure there.
2. When the printer offline test runs correctly, continue with the
printer test.
Note: If there is an error message while running the diagnostic, see Table 5 on
page 27 or Table 4 on page 26. If the message is not in one of these
tables, see the messages in the
IBM Store Systems: Hardware Service
Manual for Point-of-Sale Input/Output Devices
.
Diagnostic and service diskettes
This section contains messages, return codes, and the system utility for the service,
support or diagnostic diskettes. See ″Printer Repair″ in the
IBM Store Systems:
Hardware Service Manual for Point-of-Sale Input/Outtput Devices
for printer test
procedures.
Fiscal printer messages
Use Table 4 on page 26 to determine the cause of a diagnostic or service diskette
message.
(GY27-0366) April 3, 2003
© Copyright IBM Corp. 2002, 2003 25
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