A SERVICE OF

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4
Maintenance and Troubleshooting
4-5
CRESSON
Rev. C
A5 size CHAP4.fm
2/16/99 Pass 0
R
Proof Sign-off:
<tantoname> _______
<leadername> _______
<editorname> _______
2. Raise the front of the Transparency Unit, hold it upright, and
gently shake it up and down once so that the lamp assembly
slides down toward the back of the unit. Wait until the lamp
assembly comes to rest.
3. Install the shipping screw in its original shipping hole.
Problems and Solutions
This section divides scanner problems into three categories:
Error indicator. . . . . . . . . . . . . . . . . . . . . . . page 4-5
Operating problems . . . . . . . . . . . . . . . . . . page 4-7
Quality problems . . . . . . . . . . . . . . . . . . . . page 4-9
See the table in “Error indicator” first. If this does not help you
solve your problem, go to the category for the type of problem
you have, then look for the problem description.
The online Color Guide also provides versatile tips and other
information helpful for problem-solving.
Error indicator
When an error occurs, the scanner stops operating and the
ERROR
and
READY
lights indicate the error type as described below.
ERROR Light READY Light Error Type
On On Command error
Flashing Off Interface error
Flashing Flashing Fatal error
Off Off Option error