1319TroubleshootingChapter 13
Troubleshooting
You may not have removed the plastic seal from the toner cartridge.
• Make sure you install the toner cartridge properly ( p. 212).
The toner cartridge may need to be replaced.
• Replace the toner cartridge ( p. 126).
■ Printout does not match paper size.
The paper may not be loaded correctly.
• Make sure the paper stack is loaded correctly in the multipurpose tray
(p.215).
■ Printout is skewed.
The paper may not be loaded correctly.
• Make sure the paper stack is loaded correctly in the multipurpose tray
(p.215).
• Make sure the paper delivery slots are clear.
■ Paper jams occur.
You may not be using the correct paper delivery slot.
• Select the correct paper delivery slot ( p. 54).
■ Printout is not clear.
You may not be using the correct paper type.
• Make sure you load paper that meets the requirements for the FAX
( p. 52).
You may be printing on the wrong side of the paper.
• Some papers have a “right” side for printing. If the print quality is not as
clear as you would like it to be, try turning the paper over and printing on the
other side.
■ Printout has vertical white streaks.
Toner may be low or unevenly distributed.
• Redistribute the toner inside the toner cartridge ( p. 126). If the problem
persists, replace the toner cartridge ( p. 126).
