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If You Need Service Or Assistance
We suggest you follow
these steps:
1. Before calling for assistance _.
Performance problems often result from little things
you can find and fix yourself without tools of any
kind.
Alr conditioner won’t run:
l Is unit plugged into a live circuit with proper
voltage?
l Is switch turned on?
l Is thermostat set correctly?
l Have you checked your home’s main fuses or
circuit breaker box?
l Has the timedelay fuse blown?
l Has the local power failed?
Unit blows fuses or trips circuit breaker:
l Are time-delay fuses being used?
l Is an extension cord being used? (Do
not us8
an extension cord to run your air condl-
tioner.)
l Are you waiting three minutes after turning
cooling circuit off before trying to restart unit?
Unlt turns on and off, or does not cool room:
l Is fitler clean?
l Are coils clean (both evaporator [inside] and
condenser [outside])?
l Is there excessive moisture or heat (open vessel
cooking, showers, etc.)?
l Try setting fan to higher speed.
l Try setting thermostat to a cooler setting.
Unit turns on and off, or does not provide heat:
l Is filter clean?
l Are coils clean (both evaporator [inside] and
condenser [outside])?
l Try setting fan to a higher setting.
l Try setting thermostat to a warmer setting.
l Is the outside temperature below 45°F (S’X)?
Operating sour+:
When your room air conditioner is
operatlng
normally, you
will hear sounds such as:
l Droplets of water hitting the condenser, causing
a “pinging” or “clicking” sound. Water droplets
help to cool the condenser.
l Air movement from the fan, especially on high
fan speed setting.
l Clicks from the thermostat cycle.
Sounds also may be caused by house wnstruc-
tion-such as vibration of the unit due to wall
construction.
2 If you need assistance’...
Call Whlrlpool Consumer Assistance Center
telephone number. Dlal free from anywhere In
the U.S.:
l-80&253-1301
and
talk
with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance
or, if
service is necessary, recommend a qualified
service company in your
area
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 M-63
Benton Harbor, MI 49022
Please include a daytime phone number in your
correspondence.
3.
If you need service’...
-.
9
Whirlpool has a nationwide
= network of authorized
01 WhirlpwlSM service
SERVICE companies. Whirlpool ’
service technicians are
trained to futfill the product warranty and provide
after-warranty service, anywhere in the United
States. To locate the authorized Whirlpool service
company in your area, call our Consumer Assis-
tance Center telephone number (see Step 2) or
look in your telephone directory Yellow Pages
under:
APPUANCES-
NOIJSEIUUD-
EUXTRICAL APPLIANCES -
MAIM -SERVICE 6 REPAIR
MUOR - REPAIRNG h PARTS
OR
WASnNG MM34NES. DRYERS
h IROEEW - SERYlClNG
WllRLpooC APPLIANCES
AUTHORIZED WH~FILPOOL SERVICE
SEWlCE COMPAh’lET
XYZ SEAW co
123 Uapb .._....__.___. 06899oQ
8