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Requesting Assistance or Senrice
Before calling for assistance or service, please check Troubleshooting” on page 11. It may save you the
cost of a service call. If you still need help, follow the instructions below.
For assistance or service in the U.S.A.:
1. If you need assistance* . . .
El
Call Whlrlpool Consumer
w
Assistance Center telephone
number. Dlsl toll-frer from
anywhers In ths U.S.A.:
1-800-253-l 301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your appliance
or, if service is necessary, recommend a qualiii
service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assiitance Representative
Whirlpool Corporation
2000 North M-63
Senton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
2. Ii you need service* . . .
El
Whirlpool has a nationwide
network of authorized Whirlpool
SERVICE
service companies. Whirlpool
service technicians are trained to
fulfill the product warranty and pro-
vide after-warranty service, any
where in the United States. To locate the autho-
rized Whirlpool service company in your area, call
our Consumer Assistance Center telephone num-
ber (see Step 1) or look in your telephone directory
Yellow Pages under:
l APPLIANCE-HOUSEHOL~
l WASHING UACHHES L
YAJOR, SERvlcE L REPAIR
DRYERS, SERVICE L REPUR
-See: Whirlpoor Applincea or
-sU:WllMpoolAppl*nesr
mholimd wllnmirlpool savice
Aulhotizedwh~servdeQ
(Exam/h xxi! .sm-bw co.)
(EumM: xx! secvlcr co.)
3. tf you noed FSP replacement parts . . .
FSP is a registered trademark of Whirlpool
Corporation for qualii parts. Look for this symbol
of quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement
parts will fit right and work right, because they are
made to the same exacting specifications ueed to
build every new Whirlpool appliance.
To locate FSP replacement parts in your area,
refer to Step 2 or call the Whirlpool Consumer
Assistance Center number in Step 1.
4. tf you are not satlsfled with how the problem
was solved . . .
l
Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of indepen-
dent consumer experts that voices consumer
views at the highest levels of the major appli-
ance industry.
l
Contact MACAP only when the dealer, autho-
rized servicer, and Whirlpool have failed to
resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chiigo, IL 60606
l
MACAP will in turn inform us of your action.
‘When asking for help or seervIce:
Please provide a detailed description of the
problem, your appliance’s complete model
and serial numbers, and the purchase date.
(See page 2.) This information will help us
respond property to your request.
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