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Troubleshooting
Listed in the chart below are the most common problems consumers run into with their air
conditioners. Please read through this chart before calling for service. It could save you the
cost of a service call.
PROBLEM
CHECK THE FOLLOWING
Air conditioner
won’t run
Is the air conditioner plugged into a live circuit with
proper voltage?
Has the time-delay fuse blown or circuit breaker tripped?
Is the System Control set to UNIT OFF?
Is the Thermostat Control set correctly?
Has the local power failed?
Air conditioner
blows fuses or
trips circuit
breaker
Are time-delay fuses being used?
Is an extension cord being used? Do not use an extension
cord with this or any other appliance.
Are you waiting two minutes before trying to restart the
air conditioner?
Air conditioner
turns on and off
OR
does not cool the
Is the air filter clean?
Are the inside evaporator coils and the outside condenser
coils clean?
room Is there excessive moisture or heat in the room (open container
cooking, showers, etc.)?
Is the System Control set too low?
Is the Thermostat Control set too low?
Normal operating sounds
When your air conditioner operates normally,
you will hear sounds such as:
l Pinging or clicking as water droplets hit
the condenser. Water droplets help cool
the condenser.
l Air movement from the fan, especially on
HI COOL setting.
l Clicks from the cooling cycle.
Sounds may also be caused by house
construction - such as vibration of the air
conditioner due to wall construction or an
unsteady window mounting area.
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