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If You Need Service
Or Assistance
We suggest you follow
these steps:
1. Before calling for assistance . . .
Performance
problems often result from little
things you can find and fix yoursetf without tools
of any kind.
Air conditioner won’t run:
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Is unit plugged into a live circuit with proper
vottage?
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Is switch turned on?
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Is Thermostat Control set correctly?
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Have you checked your home’s main fuses or
circuit breaker box?
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Has the time-delay fuse blown or circuit breaker
tripped?
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Has the local power failed?
Unit blows fuses or trlps circuit breaker:
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Are timedelay fuses being used?
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Is an extension cord being used?
(Do not use
an extension cord to run your alr wndl-
tioner.)
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Are you waiting 3 minutes after turning cooling
circuit off before trying to
restart
unit?
Unit turns on and off, or does not cool room:
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Is filter clean?
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Are coils clean (both evaporator [inside] and
condenser [outside])?
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Is there excessive moisture or heat (open
vessel cooking, showers, etc.)?
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Try setting fan to higher speed.
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Try setting Thermostat Control to a cooler
setting.
Operating sounds:
When your rwm air conditioner
is operatlng
normally,
you will hear sounds such as:
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Droplets of water hitting the condenser, causing
a “pinging” or “clicking” sound. Water droplets
help to cool the condenser.
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Air movement from the fan, especially on high
fan speed setting.
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Clicks from the cooling cycle.
Sounds also may be caused by house construc-
tion-such as vibration of the unit due to wall
construction or unsteady window mounting area.
2. If you need assIstance*...
Call Whlrlpool Consumer A&stance Center
telephone number. Dlal free from anywhere
In
the U.S.:
1400-253-l 301
and talk
with one of our
trained consultants. The
consuttant can instruct you in how to obtain
satisfactory operation from your appliance or, ii
service is necessary, recommend a qualified
service company in your area.
tf you prefer, wriie to:
Mr. Donald Skinner
Dir&or of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, MI 49022
Please include a daytime phone number in your
correspondence.
3.
If you need service*...
w
Whirlpool has a nationwide
network of authorized
01~ WhirlpoolSM service compa-
sEnvyx nies. Whirlpool service
technicians are trained to
fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the authorized Whirlpool service
company in your area, call our Consumer
Assistance Center telephone number (see Step
2) or look in your telephone directory Yellow
Pages under:
APPUANCES-NwsEmKD-
ELECTACM APPLIANCES -
MAJa-sEmlcELREPuR
mum - REPURNC L PARTS
OR
WASHNG YACHNES, Df4YEl?S
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