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Requesting Assistance or
Service
Before calling for assistance or service, please check “Troubleshooting” on page 10. It may
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* . . .
3. If you need FSP replace-
Call the Whirlpool Consumer
ment parts . . .
Assistance Center telephone
FSP is a registered trademark of Whirlpool
number. Dial toll-free from
w
Corporation for quality parts. Look for this
anywhere in the U.S.A.:
El
symbol of quality whenever you need a
l-800-253-1301
replacement part for your Whirlpool’
and talk with one of our trained consultants.
appliance. FSP replacement parts will fit
The consultant can instruct you in how to
right and work right, because they are made
obtain satisfactory operation from your
to the same exacting specifications used to
appliance or, if service is necessary,
build every new Whirlpool appliance.
recommend a qualified service company
To locate FSP replacement parts in your
in your area.
area, refer to Step 2 or call the Whirlpool
If you prefer, write to:
Consumer Assistance Center number in
Mr. William Clark
Step 1.
Consumer Assistance Representative
Whirlpool Corporation
4. If you are not satisfied with
2000 North M-63
how the problem was
Benton Harbor, Ml 49022-2692
solved . . .
Please include a daytime phone number in
l Contact the Major Appliance Consumer
your correspondence.
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
2. If you need service* . . .
voices consumer views at the highest
levels of the major appliance industry.
Whirlpool has a nationwide
network of authorized Whirlpool
service companies. Whirlpool sm\a
service technicians are trained
to fulfill the product warranty and
El
l Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
provide after-warranty service, anywhere in
the United States. To locate the authorized
Whirlpool service company in your area, call
our Consumer Assistance Center telephone
number (see Step 1) or look in your tele-
phone directory Yellow Pages under:
*APPLIANCE-ROUSEHOLD
l WAsHma UACIUNES &
LlNOR, SERVICE L REPAIR DRYERB, SERVICE i REPAJR
-SrWlhipod~of
- SW whldpd Appknms of
Auk&ad Whk@ml Swdm Authotlzsd WhIrlpod selvica
(e5lmqw m sewka co.)
(Ennp*: x-Y2 smvke Co.)
20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your
action.
‘When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
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