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If you need service or assistance, we suggest
you follow these five steps:
1.
Before calling for assistance...
3. If you need service?..
Performance problems often result from little things
You can find and fix yourself without tools of any kind.
If air condltloner won’t run:
9 Is unlt plugged into a live circuit with proper voltage?
l
Is switch turned on?
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Is thermostat set correctly?
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Have you checked Your home’s main fuses or circuit
breaker box?
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Has the time-delay fuse blown?
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Has the local power failed?
II unit blows fuses:
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Are time-delay fuses being used?
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Is an extension cord being used? (Do not use an ex-
tenslon cord to run your alr condltloner.)
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Are you waiting two minutes after turning cooling cir-
cult off before trying to restart unit?
If unlt turns on and off, or does not cool room:
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Is filter clean?
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Are coils clean (both evaporator [inside] and con-
denser [outside])?
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Is there excessive moisture or heat (open vessel cook-
ing, showers, etc.]?
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Try setting fan to higher speed.
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Try setting thermostat to a cooler setting.
It unlt turns on and off, or does not provide heat:
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Is fllter clean?
9 Are coils clean?
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Try setting fan to a higher setting.
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Try setting thermostat to a warmer setting.
. Is the outside temperature below 45°F (Model
ACH082)?
If you hear unusual sounds:
When your room air conditioner is operating normally,
you will hear sounds such as:
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Droplets of water hitting the condenser, causing a
“pinging” or “clicking” sound. Water droplets help to
cool the condenser.
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Air movement from the fan, especially on high fan
speed setting.
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Clicks from the thermostat cycle.
Sounds also may be caused by house construction -
such as vibration of the unit due to wall construction or
unsteady mounting area.
2. If you need assistanceJE..
Call Whlrlpool COOL-LINE@ setvlce assistance tele-
phone number. Dlal free ?rom anywhere In the U.S.:
1-800-25343Ol
and talkwithoneofourtrainedConsultants.TheConsul-
tants can instruct You in how to obtain satisfactory oper-
ation from your appliance or, if service is necessary,
recommend a qualified service company in yourarea.
service, anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE service
assistance telephone number (see step 2) or look in
your telephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR-SERVICE IL REPAIR
MAJOR-REPAIRING 6 PARTS
OR
WHIRLPOOLAPPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
FRANCHISEDTECH-CARESERVICE
SERVICE COMPANIES
SERVICE COMPANIES
XYZSERVICECO
XYZSERVICECO
123MAPLE
999-9999
123MAPLE
999.9999
OR
WASHING MACHINES, DRYERS
6 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE COMPANIES
XYZSERVICECO
123MAPLE 999-9999
4. If you have a problem?..
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000
M-63
Benton Harbor, Ml 49022
5. If you need FSP”
replacement parts?..
FSP is a registered trademark of Whirlpool Corpora-
tion for quality parts. Look for this symbol of quality
whenever you need a replacement part for your
Whirlpool appliance. FSP replacement partswlll flt right
and work right, because they are made to the same
exacting specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts In your area, refer to
Step 3 above or call the Whirlpool COOL-LINE service
assistance number in Step 2.
*If You must call or write, please provlde: model
number, serial number, date of purchase, and a com-
plete description of the problem. This informatlon Is
needed In order to better respond to Your request for
assistance.