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Requesting Assistance or Service
To avoid unnecessary service calls, please check the “Troubleshooting Guide” section. It may save you the cost of a
service call. If you still need help, follow the instructions below.
If you need assistance or service in the U.S.A.
Call the Consumer Assistance Center telephone
number. Dial toll-free l-800-253-1301. Our consultants
are available to assist you.
When calling: Please know the purchase date, and the
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complete model and serial number of your
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appliance (see the “A Note to You” section).
Thus rnformation will help us better respond to
your request.
Our consultants provide assistance with:
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Features and specifications on our full line of appliances
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Installation information
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Use and maintenance procedures
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Accessory and repair parts sales
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Specialized customer assistance
(Spanish speaking, hearing impaired, limited vision, etc.)
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Referrals to local dealers, service companies, and repair
parts distributors
Our service technicians are trained to fulfill the product
warranty and provide after-warranty service, anywhere in
the United States.
To locate the authorized service company in your area,
you can also look in your telephone directory Yellow
Pages.
If you need replacement parts
If you need to order replacement parts, we recommend
To locate factory-authorized parts in your area, call our
that you only use factory-authorized parts. These parts will
Consumer Assistance Center telephone number, your
fit right and work right, because they are made to the same
nearest authorized service center, or Factory Service at
exacting specifications used to build every new appliance.
l-800-442-1 111.
For further assistance
If you need further assistance, you can write to ask
any questions or tell us about your concerns to:
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in your
correspondence.
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