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TROUBLESHOOTING
SYMPTOM POSSIBLE CAUSE
Burner does not come on. Gas supply is off; power cord is unplugged; or switch is off.
Burner control goes into 100% lockout — see page 11. If
symptom persists, contact Service.
Boiler dirty (carbon black). Contact Service.
Water flows into compartment. Contact Service.
Door leaks. 1. Check door gasket for damage. If adjustment is needed,
contact Service.
2. Plugged drain or screen. Clear compartment cavity
screen. If symptom persists, contact Service.
Water accumulates in compartment. Drain clogged.
Water not being supplied to boiler. 1. Water supply valve is off. Check water supply pressure.
2. Water filter is plugged. Refer to water filter manual.
If symptom persists, contact Service.
Water flows into drain when unit is off. Contact Service.
Steam is exiting from steam unloader 1. Cooking cavity drain is clogged. Clean cooking cavity
ports.
drain. If steam is still exiting steam unloader ports,
contact Service.
2. Internal blockage problem. Contact Service.
SERVICE AND PARTS INFORMATION
For any repairs or adjustments needed on this equipment, contact the Vulcan-Hart authorized service
agency in your area or Vulcan-Hart Service Department at the address or phone number on the front
cover of this manual.